Apr 13, 2024  
2023 - 2024 Champlain College Online Undergraduate Catalog 
2023 - 2024 Champlain College Online Undergraduate Catalog

Academic Information and Policies

Academic Grievance Policy & Procedure

Academic grievancaes arising in Champlain College Online courses are initially resolved between the student and the faculty member. Students with academic grievances may use the Academic Grievance Policy and Process below.

Scope and Purpose

The academic grievance policy intends to provide Champlain College Online students the opportunity for additional review of the facts pertaining to an academic decision affecting them. The process is designed to provide objective and fair treatment of both students and faculty and to resolve disputes in a timely manner. Concerns related to bias or harassment should be addressed through the Discrimination and Harassment Complaint Procedure.

An academic grievance is a claim that a specific academic decision or action that affects the student’s course status has violated published policies or procedures. Grade disputes are addressed through the Grade Appeal Policy.


  1. A student who believes that they have been aggrieved must first attempt to seek a resolution with the faculty member involved in the dispute.
  2. Disputes that are not resolved directly between the parties involved may be brought to the appropriate CCO program director. The program director will seek to reach a resolution between the parties.
  3. If the matter is not resolved, then the student may choose to seek recourse through the Chief Online Learning Officer to begin the formal resolution process.

Latin Honors and Awards

Trustee Scholar: A designation awarded to students who attend Champlain College full-time and maintain a 4.0 average for two consecutive semesters.

President’s List: A designation awarded to students who attend Champlain College full-time and achieve a semester average of 4.0.

Dean’s List: A designation awarded to students who attend Champlain College full-time and achieve a semester average of 3.50 or better.

Graduation Honors: Latin distinctions are given to graduating undergraduate students with the following minimum cumulative grade point averages:

Summa Cum Laude:

3.80 average

Magna Cum Laude:

3.65 average

Cum Laude:

3.50 average

Divisional Honors: Divisional honors are awarded to the student in each division with the highest cumulative grade point average.

Academic Honesty


In addition to knowledge and skills, Champlain College aims to teach students appropriate ethical and professional standards of conduct. The Academic Honesty Policy exists to inform students and faculty of their obligations to uphold the highest standards of professional and ethical integrity. All student academic work is subject to the Academic Honesty Policy.

It is the student’s responsibility to understand and comply with this academic honesty policy as well as ensure that any assigned work conform to Champlain College’s standards of academic honesty. Academic honesty entails creating original assignments, using one’s own words, and when using the words and ideas of others, documenting those sources using the attribution method specified in the course syllabus.

Any attempt to deceive a faculty member or College staff/official, or to help another student to do so will be considered a violation of this standard.

Unauthorized Assistance

The student may not give or get any unauthorized assistance in the preparation of any work. Sharing work without explicit authorization to do so is a violation of the Academic Honesty Policy that may result in sanctions. Students in doubt about an instructor’s expectations should seek clarification, or assume that the work must be completed individually.

Online submission of, or placing one’s name on, any course document, including class discussion posts is confirmation that the student has not received or given inappropriate assistance in completing it and that the student has complied with the Academic Honesty Policy in that work. Contributing to or obtaining material from an online assignment repository is considered a violation of the academic honesty policy that can result in disciplinary action.


Any violation of the Academic Honesty Policy, as determined by the instructor, may result in sanctions. Sanctions may vary and will depend on the instructor’s evaluation of the nature and gravity of the offense. Possible sanctions from the instructor include the following:

  1. Requiring the student to redo the assignment;

  2. Requiring the student to complete another assignment;

  3. Assigning a grade of zero to the assignment.

Students who repeatedly violate the academic honesty policy, either within the same course, or in different courses, are subject to additional sanctions, including receiving an “F” for the class.

Academic honesty violations may also be reported by the instructor or Program Director to Champlain College Academic Affairs office, resulting in a permanent student conduct record. Students may be subject to additional sanctions at the College level (such as dismissal from the College, or at the student’s expense, completing a non-credit bearing tutorial.)

Academic Standing

At the end of each semester, the Registrar’s Office, in conjunction with the Academic Deans and Program Leadership, will conduct an academic review of all matriculated students. This review is to ensure that students are meeting academic expectations and are on a continued path to graduation. The review can result in the following statuses: Academic Alert, Academic Suspension, Academic Recovery or Academic Dismissal. These academic statuses are at the discretion of the College and will be applied to records accordingly.

Academic Alert

Students will be placed on Academic Alert if, after attempting 12 or more credits, they fail to achieve either a cumulative GPA (CGPA) of 2.0 or a term GPA of 2.0.

Academic Dismissal

Students who fail to achieve a cumulative GPA of 1.8 after attempting 12 credits or who fail to achieve a CGPA of 2.0 after 30 credits will be subject to dismissal.

Academically dismissed students may not take courses at Champlain College as a non-matriculated student.

Academic Recovery

Students who are eligible for Academic Dismissal, per the academic catalog policy, may be placed on Academic Recovery and be allowed to remain enrolled for the upcoming semester. A letter of Academic Recovery status will articulate the conditions that must be met during the next semester. If conditions are not met, the student may again be eligible for dismissal.

Academic Suspension

Students who are eligible for Academic Dismissal per the academic catalog policy may be placed on Academic Suspension. Students on Academic Suspension will be allowed to return, and may be placed on Academic Recovery status upon return. Students returning from Academic Suspension should contact the Registrar’s Office to begin the re-enrollment process.

Academically dismissed students wishing to take courses as non-degree students may do so only with permission. Champlain College Online students must have the permission of the Chief Online Learning Officer, or designee.

Academic Renewal

Under certain circumstances, academic renewal may allow for course grades to be excluded from the calculation of the student’s cumulative GPA. The following conditions apply to the Academic Renewal policy as a whole:

  1. Academic Renewal will be granted only once

  2. The student must request, and be considered for, Academic Renewal at time of change of major or when re-entering the institution.

  3. All courses and grades will appear on the student’s transcript with the addition of a code indicating Academic Renewal where appropriate

  4. Academic Renewal will not be used to alter a student’s record for financial aid qualifications, scholarships or other purposes not outlined below

  5. Only the Registrar’s Office, in consultation with the Chief Online Learning Officer, or designee, as appropriate, will make the change to the student’s record

  6. This decision applies only to academic status and there may be additional financial aid implications

Students who are returning to Champlain may be eligible to have course grades excluded from their cumulative GPA calculation using the following criteria:

  1. The student has not attended Champlain College during the past three years and has been readmitted to a degree program

  2. All courses in which a student earned lower than a “C” are eligible for renewal. The student must retain grades from any course in which they earned a “C” or better.

  3. The student must retain any course or specific elective type that is required or being used to complete requirements in the current major (exclusive of technical and business focus electives).

  4. If a readmitted student was previously academically dismissed, on academic recovery or academic alert,, the college reserves the right to require the student to demonstrate academic success prior to granting Academic Renewal.

Current students who have chosen to change majors may be eligible to have course grades excluded from their cumulative GPA calculation. The following conditions must apply:

  1. The student must request that Academic Renewal be applied at the time of the change of major. (Changing from an associate’s program to a bachelor’s program does not constitute a change of major.)

  2. All courses in which a student earned lower than a “C” are eligible for renewal. The student must retain grades from any course in which they earned a “C” or better.

  3. The student must retain any course or specific elective type that is required in the new major (exclusive of technical and business focus electives).

  4. All courses not retained will no longer be used in the calculation of the student’s overall cumulative GPA or graduation credits

  5. The student must stay enrolled in the new major. If the student elects to change back to the original major, the Academic Renewal will be reversed

Course Participation

Participation in online classes is defined as engaging in academically-related course activities through the submission of assignments, discussion posts, or communication with the instructor about course-specific academic matters.                                              

Champlain College Online requires students to demonstrate course participation by the day that the Student Accounts Office initiates the enrollment verification process. If a student does not participate before enrollment verification is initiated, the student will be administratively removed from the course(s) and their financial aid adjusted accordingly.

Champlain College Online students taking in-person, on-campus courses are expected to meet the participation requirements defined in the Champlain College Undergraduate Catalog. 

Every Champlain College Online course syllabus includes expectations for additional course-specific participation policies. Champlain College instructors may provide a written class attendance policy that states the consequences for student absence or non-participation in weekly assignments and discussions.

Audit Policy

Champlain College permits the auditing of courses, at a reduced rate, for individuals who wish to participate in courses simply for their own enrichment. Students auditing a course may attend all class sessions and participate in class discussions. Academic work will be neither reviewed nor graded by the faculty. No credit will be issued for audited courses.  Audits will be permitted only on a space-available basis and with permission of the Program Director. Audit registration begins one week prior to the start of the course. A student may change a course from audit to credit or credit to audit only during the first 8 days of the term. Once courses have begun, no refunds are issued for credit-to-audit changes. Additional charges will be applied for changes from audit to credit.

Certificate Requirements

To be eligible for an academic certificate, students must meet the following requirements:

  1. Satisfactorily complete all requirements for the certificate selected

  2. Earn at least three-quarters of the certificate’s credits at Champlain College in instructor-led, graded courses

  3. Achieve an overall cumulative grade point average of at least 2.0 in courses completed at Champlain College.

Students pursuing both a certificate program and a degree program must work with their Academic Advisor to add the certificate to their program of study and are not guaranteed to complete both on the same timeline.

Change of Major

A student’s request for change of major will be reviewed and processed by their Academic Advisor. Students who are changing their major are subject to admission requirements of the new major. Final approval rests with the Program Director.

Drop/Add: Changes in Courses or Schedules

During the first three days of a 7-week term, or the first five days of a 15-week term, students may add courses or switch to a different course section without any academic implications.

A student may drop a course within the first five days without a resultant “W” grade on their transcript. Any dropped courses after the first five days will result in a “W” grade on the student’s transcript. Financial implications may still apply.

An undergraduate student enrolled in 12 or more credit hours per semester is considered full-time. Schedule changes, especially from one accelerated term to another, may impact the student’s full or part-time status and have financial ramifications. Students considering changes that affect their enrollment status should first check with the Financial Aid Office to determine the effect of such changes on aid eligibility.

Class-Related Behavior

Champlain College seeks to maintain a civil and respectful online learning environment that facilitates effective teaching and learning. The College’s definition of class-related behavior includes, but is not limited to, electronic communication such as email, video conference, telephone meetings, and activities in Canvas (or other platforms) related to each course.

Examples of inappropriate, disruptive class-related behavior include, but are not limited to, the following:

  • Using abusive language or epithets directed towards other persons or groups of people;

  • Posting inappropriate online posts that directly or indirectly impact other students’ learning and contribute to an inhospitable learning environment.

  • Refusing to comply with the directions of the faculty member.

  • Publically challenging the faculty member’s or classmate’s credibility.

Under the authority of this Class-Related Behavior Policy, an instructor may use their discretion to delete inappropriate posts. Continued inappropriate conduct or safety violations may be grounds for dismissal from the course in question for the remainder of the semester. If a faculty member determines that a student should be dismissed from a class for the remainder of the semester with a failing grade due to their class-related behavior, the faculty member will provide to the student a written notice of that decision, which shall include a statement that the student may appeal the decision through the Academic Grievance Procedure.

Continued inappropriate conduct may result in the student being reported to the appropriate program director on a Student Code of Conduct violation.

Commencement Ceremony - May Participation

Champlain College degrees are conferred in August, December and May. The College holds one commencement ceremony per year, in May, for all graduates. Bachelor’s and associate degree candidates who have completed all of their degree requirements may participate in, receive their diplomas and have any appropriate academic honors announced at the Commencement ceremony.

Non-Graduating Student Participation Eligibility

Bachelor’s degree students are eligible to participate as non-graduating participants in the Commencement ceremony if they meet the following conditions:

  1. Are within 8 credits of meeting all program requirements,

  2. Have a CGPA of 2.0 or higher.

Associate degree students are eligible to participate as non-graduating participants if they:

  1. Are within 4 credits of meeting all program requirements,

  2. Have a CGPA of 2.0 or higher.

Students who wish to participate in the commencement ceremony as non-graduating participants must have a plan to complete the degree within two semesters. This plan must be filed with and approved by the Registrar. 

It should be noted that whereas both graduating and non-graduating participants are listed by name and hometown in the graduation program, non-graduating participants are ineligible to receive their diploma; to have Latin honors designated in the program; to have Latin honors announced during the event; or to have their name listed in local media until they have successfully completed their remaining academic program requirements.

Diploma Name

On the graduation application, each student has the opportunity to write their name as they would like it to appear on the diploma. The College reserves the right to approve all diploma name requests.

Course Load and Credit Hours

To be considered full-time, a student must enroll in courses totaling at least 12 credit hours per 15-week semester. Students making changes that affect their full-time status should first check with the Financial Aid Office to determine the effect of such changes on aid eligibility.

Normally, one unit of credit is based on 15 hours of classroom instruction and 30 hours of homework per semester. Students enrolled through Champlain College Online whose cumulative credit load for the 15-week semester totals at least 12 credits, even if those credits may be divided between two terms, and regardless of when those credits are added to the term, are considered full-time.

Students enrolled through Champlain College Online may not take more than nine (9) credit hours in an online 7-week term (or 18 credit hours in a 15-week semester.)

Credit Hour

Champlain College is responsible for regulating and maintaining standards related to the awarding of credit hours for student work consistent with national standards.  The College operates on the semester credit system using the standard Carnegie unit of 750 minutes of instruction per credit hour (2,250 minutes of instruction for a standard, three-hour course).

  • One hour of classroom or direct faculty instruction and a minimum of two hours of out of class student work each week for approximately fifteen weeks for one semester.

At least an equivalent amount of work as outlined above for other academic activities as established by the institution including laboratory work, internships, practica, studio work, and other academic work leading to the award of credit hours.

Course Waivers and Course Substitutions

Champlain College Online students seeking substitutions for required courses must work with their Academic Advisor to determine if a substitution request is appropriate. Each course substitution must ultimately be authorized by the Program Director of the student’s degree program.

Prior Learning Assessment (PLA)

Champlain College Online (CCO) recognizes its students may have previously completed college-level courses and acquired college-level learning through workplace training and other life experiences. CCO offers several options for students to demonstrate how prior learning may satisfy degree requirements, including evaluated courses and programs, portfolio assessment, and/or the Champlain Knowledge Evaluation Tool (C-KET)

Types of PLA

Institutional Validation: Evaluated Courses and Programs

CCO will consider granting credit for any learning experience offered by a non-degree granting organization which has been evaluated by the American Council on Education (ACE), the National College Credit Recommendation Service (NCCRS), or through CCO’s institutional validation process, including but not limited to:

  • Military training or occupation classification 

  • National or regional training programs or industry certifications

  • Standardized proficiency examinations 

In addition, any learning experience offered by a non-degree granting organization which has been evaluated by a regionally accredited degree-granting institution for academic credit equivalencies may also be considered. 

In all cases, a certificate of completion or transcript, such as a Joint Services Transcript, will be required for PLA credit to be considered. Credit allocation will be determined based on specific degree requirements and are at the discretion of the appropriate Program Director. 

Portfolio Assessment 

A portfolio assessment is available for students to demonstrate college-equivalent learning acquired through training, work, and other life experiences. Students presenting with significant work and life experience (not previously evaluated for credit equivalences by ACE, NCCRS or institutional validation) may be eligible to develop a comprehensive portfolio. Students will work one-on-one with a designated CCO staff member to substantiate their learning through written expression and the collection of artifacts, such as employee evaluations, letters of recommendation, certificates, etc. Portfolios are then reviewed to determine credit award(s), if any, and course equivalences by the respective Program Director. The portfolio development and review process may take up to six months. 

Champlain Knowledge Evaluation Tool (C-KET)

Select CCO courses are available as C-KETs whereby students who complete assessments, such as examinations, projects, and research papers with a passing grade receive course credit. Speak with an academic advisor to determine eligibility and to review current CKET policies. 

PLA Credit Award Guidelines

  1. CCO may apply a maximum of 45 credits towards an associate degree and 90 credits towards a bachelor’s degree for any combination of direct transfer credit options (i.e courses from regionally-accredited institutions, and described in Transfer of Credit policy) and the PLA options described above.

  2. The maximum number of credits that can be earned through any examination program (e.g., CKET, CLEP, AP) is 30 for an associate degree and 60 for a bachelor’s degree.

  3. CCO does not guarantee that acceptance of an evaluated course or program will result in a credit award or course equivalency. The decision of a Program Director regarding a credit award or course equivalency for an evaluated course or program is final and cannot be appealed.

  4. CCO cannot guarantee the transferability of credits awarded through CCO’s PLA process. Transfer decisions are at the discretion of the receiving institution. 

  5. Students may submit portfolios at any time during their enrollment at CCO up until the last 12 credits of their degree program. 

  6. Credit by portfolio assessment does not result in a grade and is not included in the calculation of a student’s grade point average. 

  7. Credit by portfolio assessment shall not be granted for any course previously completed or attempted or for one in which the student received a failing grade or a withdrawal.

  8. Capstone courses, senior seminars and practicum courses in the majors are not eligible for portfolio assessment. 

  9. Portfolio credits are awarded only when a student has successfully demonstrated evidence of learning to the satisfaction of the evaluator–credit awards are not based on experience or time spent in a professional activity.. 

  10. Students will not be assessed a fee for undergoing the portfolio development or evaluation process.

  11. Portfolios will be stored as part of a student’s permanent record. 

Course Withdrawal

It is the student’s responsibility to officially withdraw from a course. Students wishing to withdraw must alert their Academic Advisor, and submit the withdrawal form. The withdrawal becomes effective as of the date of submission on the course withdrawal form. Failure to formally withdraw from a course may result in failing grades, reduction in financial aid and academic dismissal from the College. Deadlines for withdrawing are strictly enforced. Please see the Course Withdrawal Deadlines Policy in this catalog.

There are instances in which the College may administratively withdraw a student. These include, but are not limited to, students removed from courses due to lack of attendance before enrollment verification initiation, violations of the College’s Standard of Conduct or Class-Related Behavior Policy. Students removed for disciplinary reasons will have a grade of W assigned and will need to retake the course if it is a program requirement.

Course Withdrawal Deadlines

15-week course  withdraw by Friday of week 11
12-week course  withdraw by Friday of week 9
10-week course  withdraw by Friday of week 7
8-week course  withdraw by Friday of week 6
7-week course  withdraw by Friday of week 5
6-week course  withdraw by Wednesday of week 5
5-week course  withdraw by Wednesday of week 4

Cumulative Grade Point Average (CGPA)

A student’s CGPA is calculated by multiplying the credit hours for each course by the grade point per credit hour of that course as determined by the final grade. For example, a 3-credit-hour course in which a student receives a “B” (3.0 grade points per credit hour) will equal 9.0 grade points for that course. The cumulative grade point average will then equal the total grade points divided by the total number of credit hours. Grades earned in transferred courses are not used in CGPA calculations.

Curriculum Changes

The College reserves the right to adjust the curriculum and course content whenever such adjustments are academically appropriate and approved by the administration. The curriculum requirements in effect during the catalog year in which the student enters will remain in effect for that student unless the changes have no material effect on the student’s graduation date, or the student wishes to pursue a more recent set of requirements.

Degree Requirements - Associate

To be eligible for the associate degree, students must be enrolled with Champlain College Online and meet the following requirements:

  1. Earn at least 60 credit hours, 15 of which must be earned at Champlain College
  2. Achieve a cumulative grade point average  of at least 2.0 in courses completed at Champlain College
  3. Apply for graduation by completing an application for graduation form by the deadlines determined by the Registrar’s Office. The Registrar’s Office will notify all eligible students.

Degree Requirements - Bachelor’s

To be eligible for a bachelor’s degree from Champlain College, students must meet the following requirements:

  1. Matriculate into a Champlain College baccalaureate major and satisfactorily complete all its specific requirements;
  2. Earn at least 120 credit hours, 30 of which must be earned at Champlain College.
  3. Achieve an overall cumulative grade point average (CGPA) of at least 2.0 in courses completed at Champlain College
  4. Apply for graduation by submitting an application for graduation form by the deadlines determined by the Registrar’s Office. The Registrar’s Office will notify all eligible graduates and provide a link to the online form.


A major is a compilation of courses designed to give proficiency in a specific area within an academic discipline or primary field of study. Major courses of study are comprised of a minimum of 39 credits. Students should be able to demonstrate a significant level of prowess within their discipline or field of study upon program completion. 

Double Majors

A double major requires careful planning and sequencing of courses and the endeavor will very likely require additional time to complete both programs. Students who wish to pursue a double major must first consult with their academic advisor.  Students must fulfill all the requirements of both programs, and there must be a difference of at least 24 credits between the two programs. Upon completion, one bachelor’s degree will be granted, and the transcript will list one degree and both majors.


All students are given a mymail.champlain.edu e-mail address. This channel is used for all official Champlain College correspondence. It is the College’s expectation that all current and active students will receive and send information through this channel. All members of the Champlain College community are required to meet the Standard of Conduct in all College communication.

Grade Appeal


The Registrar’s Office is responsible for making corrections to grades reported in error. Faculty should contact the Chief Learning Officer for CCO, or designee with the grade change requested and the rationale. The processing of the grade will be researched, and the reported grade will be corrected, if in fact there was a reporting error. Students who want to appeal the final grade reported should refer to the section on “Grade Appeals.”

Champlain College Online Faculty are responsible for making professional judgments about the quality of students’ academic work and performance. 

Assignment Grades:

CCO encourages students and faculty members to work together to resolve any assignment grade disputes.IStudents should contact their instructors directly if they have a question about an assignment grade. The student must contact the faculty member within 5 calendar days of the assignment grade posting. If the student is dissatisfied after communicating with their instructor, the Program Director may be contacted to review the assignment in question the outcome of which could result in a lowered grade, a higher grade, or no change. f   

Final Grades 

Step I. Student-Faculty Level 

the assignment grade in question impacts a final course grade that has already been reported to the Registrar’s Office, changes must be approved by the Chief Online Learning Officer, or designee.

If the faculty member determines that there was no error in the grade assigned, they will explain in writing the criteria and process used in determining the grade. The faculty member will advise the student of their decision in writing within 5 calendar days, providing a copy to the Program Director responsible for the course. If the student is not satisfied with the decision, they may proceed to Step II. 

Step II. Program Director 

After discussing the situation with their academic advisor, if the student wishes to appeal the faculty member’s decision to the Program Director responsible for the course, they must do so in writing within 5 calendar days of receiving the faculty member’s decision. The appeal should include the specific reasons for disputing the grade. The Program Director may request that the student or faculty member provide, within 5 days, in writing, further documentation as needed. 

The Program Director will respond in writing to the student with a copy to the faculty member and the student’s Academic Advisor within 5 days of receiving the appeal to: 

1. Inform the student that there is not adequate reason to reconsider the grade. 

2. Request that the faculty member reconsider the grade. If the student is not satisfied with the decision, they may proceed to Step III.

3. Provide revised time line for expected resolution.

Step III. Chief Learning Officer for CCO

If the student wishes to appeal the Program Director’s decision to the Chief Learning Officer for CCO, they must do so in writing within 5 calendar days of the date of the Program Director’s decision. The appeal should clearly state the ground(s) on which the student is asking to have the grade reviewed and any relevant information. The Program Director will forward all materials concerning steps already taken and information received in Step II to the Chief Learning Officer for CCO. The Chief Learning Officer for CCO will review the appeal and provide to the student and faculty member a final written decision. (A non-disclosed disability is not sufficient reason on its own for approval of a grade appeal.)

Step IV. Registrar

Grades submitted to the Registrar’s Office are final. Acceptable reasons for changing grades are:

  • To correct an error in grade assignment;

  • To remove a grade of Incomplete;

  • To address the outcome of a student grade appeal through the appropriate processes set forth in this policy.

Grades - Semester or Term

At the end of each semester or term, faculty members submit to the registrar a final grade for each student. 

 Grade Range   Grade Points per Credit Hour
 A (93+) 4.00
 A- (90-92) 3.67
 B+ (87-89) 3.33
 B (83-86) 3.00
 B- (80-82) 2.67
 C+ (77-79) 2.33
 C (73-76) 2.00
 C- (70-72) 1.67
 D+ (67-69) 1.33
 D (63-66) 1.00
 D- (60-62) 0.67
 P   Not computed
 F (Below 60) 0.00
 NP   0.00
 W   Not computed
 I   Not computed
AU   No grade or credit earned

Incomplete Work

At the discretion of the instructor, and with the final approval of the Chief Learning Officer (CLO) or designee, the student may be eligible for an interim grade of incomplete for a course in which the student has met all of the following criteria:

  1. Completed a major portion of the course with a passing grade on completed work, at the time the request is made.

  2. Been unable to complete course requirements before the end of the term because of documented illness or serious circumstance beyond the student’s control.

  3. The instructor or designee is willing to work with the student throughout the established timeline and arrange for resolution of the incomplete grade.

The following procedures apply:

  1. The request must be made using the electronic Request for Incomplete Form (and any supporting information) by the instructor, on behalf of the student to the appropriate Program Director no later than Wednesday of Week 6 for 7-week classes or Week 14 for 15-week classes. 

  2. The Program Director then requests approval from the CLO, or designee. 

  3. If an incomplete is granted by the CLO, or designee, the faculty member will outline the remaining coursework and the timeline for completion and provide the terms to the student, copying the Academic Advisor and Program Director.  The deadline for work submission cannot be later than the end of the eighth week after the last day of a 15-week course and the end of the fourth week, after the last day of a 7-week course. 

  4. When the required work is complete, the student must notify the instructor. When the required work has been evaluated, the instructor will request that the earned grade will permanently replace the “I” grade on the transcript. If the work is not completed within the established time frame, the student will receive a grade of “F” for the course, regardless of what the earned grade would have been had the Incomplete not been granted.

  5. The student is responsible for making sure that the faculty member receives all required coursework according to the established timeline.


A measurable academic achievement requiring fewer credits than a degree or certificate program, microcredentials provide academic or professional growth in a specified area.  Skill and proficiency is measured by either earning academic credit or demonstrating competency in the specified area.

Legal Name Change

Students who petition to change their Legal Name on their academic record (such as transcript,) must complete a form and present legal documentation of the name change.

Note, this is different from a Chosen Name, which Champlain College allows students to use a chosen name while enrolled at the College. Please visit this webpage for more information on name change requests.

Non-matriculated Students

A maximum of 15 credits may be completed by students who enroll with non-matriculated (non-degree) status.  To enroll as a non-degree student, a person must not already be enrolled in a program at Champlain College, and a short application must be completed.  If courses requested require prerequisites, proof of prerequisite knowledge will be requested and approval from the Program Director may be required.

Continuing beyond 15 credits requires application and acceptance into a degree or certificate program, or approval from the Vice President for Online Education or designee.    Students seeking matriculated status must be admitted to the College through the appropriate Champlain admission office. In the case of matriculating to a certificate program, students must be admitted to the program prior to enrolling in the final course requirement in their program.

Credit-based tuition and institutional policies for non-degree students are the same as those for degree-seeking students.  Enrolling as a non-matriculated student does not guarantee access to all campus services. Academic achievement in courses taken as a non-degree student does not guarantee admission to the institution.

Posthumous Degree Policy

Champlain College may award an undergraduate degree posthumously in recognition of a student’s work and satisfactory progress toward the degree at the time of death.

An undergraduate degree may be awarded posthumously if:

  1. At the time of death, the student was enrolled in courses required for completion of the degree or nearing completion of work required for award of the degree;

  2. The student was in good academic standing ;

  3. A favorable recommendation for award of the degree is made by the Academic Program Director;

  4. The Chief Online Learning Officer approves the recommendation to award the degree.

Reenrollment and Readmission to Champlain College

Students in good academic standing who withdraw or are withdrawn from the College for having missed two consecutive semesters will be required to submit a formal application for re-admission. Upon readmission, the student’s academic requirements are those required for the most current catalog year.

Students on academic probation who have missed two consecutive semesters of classes or who have been academically dismissed, are required to submit a formal appeal to the Chief Learning Officers in order to be reinstated. If the appeal is approved, the student’s academic requirements will be those required for the original catalog year under which the student began their studies, provided the program is still active. Additional conditions may apply to those reinstated following academic probation or dismissal.

Students who have been academically dismissed are required to submit a formal appeal to request reinstatement to the Chief Online Learning Officer or designee as part of their application. If the appeal is approved, the student’s academic requirements will be those required for the original catalog year under which the student began their studies, provided the program is still active. Additional conditions may apply to those reinstated in order to meet GPA requirements.

Due to rapid advancements in certain fields of study, credit for courses taken prior to the catalog year to which the re-admitted student is matriculating may need to be re-taken, at the Program Director’s discretion.

Retaking Courses

Students may retake a course up to two times, for a total of three attempts, in order to pass the course or improve their grade in the course. Course withdrawals that result in a “W” grade are counted as attempts. Students may not repeat the course simply to improve a grade if a more advanced course in the sequence has already been completed. Credit for the course will be granted only once (unless otherwise specified), and the highest grade received will be counted toward the CGPA. All grades received for a course will remain on the transcript, even though only the highest will be used in the calculation of the CGPA.

Campus Technology Lab and Studio Usage

When a Champlain College Online student utilizes campus-based computer lab or studio space, they must adhere to the Technology Lab and Studio Usage policy as defined in the Champlain College Undergraduate Catalog.

All Champlain College technology labs and studios have specific rules defining usage and a code of conduct. Some labs and studios may have additional protocols that must be followed based on usage. All Champlain College students using these facilities are required to follow this policy and accept its terms upon entry to the lab. This policy is posted publicly in each lab, and can be found under Student Resources and Policies in Canvas.

Failure to adhere to the usage terms and code of conduct may result in disciplinary action, which could include loss of access to campus technology labs.

Second Bachelor’s Degree

Undergraduate students who have earned a bachelor’s degree from Champlain College, or from another regionally accredited college or university, may matriculate at Champlain College to pursue a second bachelor’s degree, but not an associate degree. The second degree must be in a different field of study from the first one and the student must adhere to the parameters set forth in the Transfer Credit Policy. 

To earn a second baccalaureate degree, the following applies:

  1. 40 credits of the degree must be general education and total 120 credits;

  2. The student must meet Champlain College’s general education requirements through some combination of transferred or newly taken courses. The courses could all be from the previous Champlain degree, assuming that the student graduated with from an on-campus major and completed all Core and math and science requirements successfully;

  3. The student must complete at least 15 credits at the 300 level or higher in the new major;

  4. There must be a difference of at least 24 credits from the previous major.


An official transcript is a complete representation of a student’s academic record and cannot be changed. It includes all courses attempted at Champlain College, including those withdrawn from and those repeated. It also includes a summary of all transfer credits accepted by Champlain College.

An official transcript is one that has been received directly from Champlain College. Official transcripts are printed on official transcript paper. It must bear the embossed college seal, date and the Registrar’s signature. Electronic transcripts are considered official if delivered securely.

Transfer of Credits

All transfer applicants are required to submit official transcripts of their high school and college records. The acceptance of transfer credits is at the sole discretion of Champlain College.

A student who transfers from another college may be awarded transfer credit of up to one-fourth of the total credit hours toward a certificate, up to 45 credit hours toward an associate degree, and up to 90 credit hours toward a bachelor’s degree.

Credits from institutions recognized by the U.S. Department of Education (DOE) and the Council for Higher Education Accreditation (CHEA)   may be eligible for transfer based on equivalency of course content and learning outcomes, or, in the case of General Education, based on the extent to which the transferring course aligns with the corresponding Champlain College Competencies.

Students in bachelor’s degree programs must complete 15 hours of 300-level or higher courses in the major. Judgments of transfer course applicability are based on criteria provided by the appropriate academic division, and judgements are made at the College’s discretion.

When necessary, transferring students may be asked to provide course descriptions, course outcomes, and syllabi to assist in the evaluation of credit. Transfer course equivalency must be at the same academic level. For instance, graduate level credit will not be applied in transfer toward undergraduate programs.

Credit hours for transferred courses are given full value, but grades are not transferred to a student’s permanent Champlain College record and do not become part of a student’s cumulative grade point average at Champlain College. In order to be considered for transfer credit, a course must be completed with a grade of “C” or higher in accordance with the Champlain College grading scale.

Due to rapid advancements in certain fields of study, credit for courses taken prior to the catalog year the student is matriculating to may need to be re-taken, at the Program Director’s discretion.

Undergraduates Taking Graduate Courses

Approved students may take up to 9 credits at the graduate level toward completion of their undergraduate degree that may also be applied toward completion of a graduate program. 

Students must submit their request to participate to their advisor.  With the support of the advisor, the request will be forwarded to the Program Director of the graduate program who, in conjunction with the Program Director of the student’s undergraduate program, will determine preparedness for graduate level coursework and eligible courses for approved students.

Students in graduate level classes are expected to adhere to the Academic Information and Policies as outlined in the Graduate College Catalog as they pertain to those courses.

Withdrawal from College

It is the student’s responsibility to officially request withdrawal from the institution in writing via their college email.  The withdrawal date recorded on the student’s official College record will be determined by the Registrar when the requested withdrawal is received. 

Failure to formally withdraw may result in failing grades, reduction in financial aid and academic dismissal from the College.  A student should contact the Office of Financial Aid and the Student Accounts Office to discuss how a withdrawal may impact current and future semester charges and aid. 

Additionally, the College reserves the right to administratively withdraw any student for academic, safety or disciplinary reasons.  Any student who stops attending all their classes or is inactive for two consecutive semesters may be administratively withdrawn from the College with or without the student’s consent. If a student wishes to contest the College’s initiation of an administrative withdrawal that is for more than a temporary period, the College will provide an appeal opportunity.